Conditions of use and privacy

1.- Title and Controller The title of this website and the controller of its processing is MotorcyclePitstop (hereinafter referred to as the “Service”), with registered address at 47 Cumberland Rd, Gibraltar, GX11 1AA.

By using the website, you acknowledge and agree to the following terms and conditions.

2.- External Links The website may contain links to other websites.

However, we do not exercise any control over such sites or their contents, which are subject to their own terms and conditions. We also do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property The Service is the owner or licensee of all intellectual and industrial property rights of its website, as well as the elements contained therein.

Therefore, the reproduction, distribution, public communication, and transformation of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of the Service, is expressly prohibited.

4.- Data Protection 4.1.- Collected Information The personal and non-personal information collected will vary depending on your use of the website and its features.

The personal and non-personal information collected will reach us through two channels: 1) automatically collected information, and 2) information voluntarily provided by you.

4.1.1.- Automatically Collected Data This information will include:

Information collected through cookies or similar mechanisms stored on your device, always with your consent. Please refer to our Cookie Policy for more information. The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, the type of browser, the language, the date, the country, the time of the request, the referral URL, or the mobile network used, among others. Site usage data and any errors detected during its use, such as pages not found or incorrect displays.

4.1.2.- Voluntarily Provided Data This information will include:

Information contained in messages sent through the site’s contact channels, such as your email, alias or name, subject, or message. Data provided for user registration, such as your email, alias or name, subject, or message. Personal information required for subscribing to the newsletter, such as your email address.

4.2.- Rights Please note that completing the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk), the use of some site functions may not be possible or may be limited.

The personal data you provide will be incorporated and processed in the files owned by the Service, in order to respond to your requests.

You may exercise your rights of access, rectification, deletion, restriction of processing, objection, and portability of your personal data at any time by email addressed to: info@motorcyclepitstop.gi or by postal mail to: 42 Cumberland Rd, Gibraltar, GX11 1AA.

In both cases, you must identify yourself with your full name and provide a copy of your ID card or passport.

You can find the different models to exercise these rights here.

If you have given consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the prior consent.

Furthermore, if you believe that there is a problem with the way we handle your data, you can file a complaint with the appropriate data protection authority in Gibraltar.

4.3.- Use of Data The data provided to the Service will be used for the following purposes:

To address your requests, based on our legitimate interest in responding to and resolving user inquiries. To facilitate your access as a user to our services, based on our legitimate interest in providing and managing the service. To publish your comments within the blog section of our website, based on your consent. To send you our latest news and updates through our newsletter, based on your consent.

4.3.1.- In Emails and Contact Forms The website has an SSL encryption that allows users to securely send their personal data through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding files of the activity register, owned by the Service.

In this regard:

We will receive your IP, which will be used to check the origin of the message in order to provide appropriate recommendations (e.g., presenting the information in the correct language) and to detect possible irregularities (e.g., potential cyberattacks on the Service), as well as data related to your ISP. You can also provide us with your data through telephone, email, and other indicated means of communication.

4.3.2.- On Social Media We have profiles on some of the main social media networks on the Internet, with the Service being the data controller in relation to the data published on them (e.g., photos uploaded by the Service that include people’s faces).

This data will be processed according to the permissions granted by the social network to corporate profiles. Therefore, we may inform our followers about our activities or offers through any means allowed by the social network, and we may provide personalised customer support.

Under no circumstances will we extract data from social media unless the user has given explicit and specific consent for this purpose.

When, due to the nature of social media, exercising your rights depends on modifying your profile, we will assist and advise you to the best of our abilities.

4.4.- Data Retention The following indicates how long the data processed by the Service will be retained:

Disaggregated data will be retained without a deletion period. Customer data will be retained for the minimum necessary period and may be kept for: 5 years. User data uploaded by the Service to pages and profiles on social media will be retained from the moment the user provides consent until it is withdrawn. Data provided for the newsletter will be retained from the moment the user provides consent until it is withdrawn.

5.- Service Providers and Others There are third parties that manage part of the Service.

We require them to comply with this Privacy Policy to the extent applicable, and they must also have their own policy. However, the Service will not be responsible for their compliance with such policy.

Under certain circumstances, the Service may share, use, preserve, or disclose Personal Information with third parties, in a non-aggregated form:

To provide the Service: Service providers who perform functions on our behalf, including payment processing, analytics, or data hosting. Service providers may collect and have access to the information necessary to perform their functions, but they are not permitted to share or use the information for any other purpose.

To cooperate with competent authorities: If we believe it is reasonably necessary to satisfy any law or legal process. In any case, we will only provide the required information.

If it is necessary to detect, prevent, or otherwise address and prosecute fraud, security, or technical issues related to the Service.

6.- Liability To the extent permitted by law, the Service is not responsible for: a) errors or omissions in the content:

b) the unavailability of the website; or

c) the transmission of malicious programs in the content, despite having taken all reasonable technological measures to prevent it.

7.- Modifications The Service reserves the right to make any appropriate modifications to its website without prior notice, including changing, removing, or adding both the content and services provided through it, as well as the way in which they are presented.

Furthermore, these terms and conditions may change at any time. The modifications will take effect from the moment of their publication.

8.- Cookies Please refer to our Cookie Policy to learn about how we use them.